Uptime software documentation standards

Monitoring uptime for your application acquia product. The software provides the product development team with a common platform to. Mainframe suppliers like ibm point out that their basic systems offer 99. It does not mandate specific management, engineering, or assurance standards or techniques. Achieving a tier rating signals to investors, customers, and the marketplace, that your facility meets the highest standards for infrastructure topology functionality and capacity as demonstrated on the. Uptime monitoring is a selfservice feature you can use to monitor trends in response times and availability. Any client omissions or deviations from these requirements may limit or negate uptimes ability to provide service or support as outlined in the service level agreement sla. Introduction this paper provides an overview of the reasons for. Any and all trade marks or service marks that uptime uses in connection with the software or with services rendered by uptime are marks owned by uptime.

Visit the api publications store to purchase copies of api standards. A design engineering request for proposal is the origination of your data. Documentation application telephone email internet site. The cost effectiveness of being able to have three vibration sensors with an. Data center standards exist to evaluate the quality and reliability of a data centers server hosting ability. Uptime prove simplifies the life of a product development team that is. The uptime institutes tierrating system is sometimes criticized as being too complex and for having evaluation criteria thats unclear. I found the following, which i have not yet read, but seems of relevance. The uptime meter sm measures the total availability of stratus faulttolerant server systems.

Continuous processing system suppliers like stratus technologies state that their hardwarebased systems offer 99. Please note that, while we attempt to regularly update the list, we cannot guarantee that the information contained therein is comprehensive, up to date or 100 % accurate. It validates that the system design is consistent with your uptime objectives. Working papers these are often the principal technical communication documents in a project.

You will use your best efforts to cooperate with and assist uptime in identifying and preventing any unauthorized use, copying or disclosure of the software, documentation or any part thereof. Accredited tier designer technical paper series supplements data center site. If we step back for a moment to consider the uptime seen with typical industry standard x86based physical systems, 95 percent to 99 percent uptime is a pretty common range. Nov 10, 2014 the uptime institutes tierrating system is sometimes criticized as being too complex and for having evaluation criteria thats unclear. Im not sure why you want to know averages from the industry at large, because if your business can happily do with a few hours outage, then thats fine and if it need all systems running constantly, well, then implement the relevant failover technologies. A servicelevel agreement sla defines the level of service expected by a customer from a supplier, laying out the metrics by which that service is measured, and the remedies or penalties, if any. Data center design and infrastructure standards can range from national codes required, like those of the nfpa, local codes required, like the new york state energy conservation construction code, and performance standards like the uptime institutes tier standard optional. This proprietary rating system begins with tier i data centers, which are warehouses with power. It does not mandate specific management, engineering, or assurance standards. Uptime1 user commands uptime1 name top uptime tell how long the system has been running. Uptime prove provides a complete solution for the management of product. We in it have uptime requirements wed like to meet, but if the.

Uptime automation is a premier control systems integration firm that applies professional expertise in the latest control system technologies to help our customers and oems. Uptime is probably the most important single metric you can use to measure the performance of your web host. Pages uptime infrastructure monitor documentation home. Except as expressly authorized by this agreement you shall not make the software, documentation or any license key available to any third party. Many aspects of this standard reflect the ui, tia, and bcsi standards. Complete visibility and control over the performance, availability, and capacity. Even today, ensuring the uptime of missioncritical applications has never been more important.

Uptime institute ensures it infrastructure reliability total uptime. We apply our professional expertise in the latest control system technologies to help end users and oems in a. I have had the same issue, and turned to ieee to find some standards. They record the ideas and thoughts of the engineers working on the project, are interim versions of product documentation, describe implementation strategies and set out problems which have been identified. This release notes document describes changes to the 7. Uptime infrastructure monitor knowledge base knowledge base. Alternatively, you can download a list of mss in excel format.

Uptime prove simplifies the life of a product development team that is seeking to integrate product requirements, verification steps and tasks, selection and validation of test equipment for development tasks into their product design process. An overriding goal of the itis project is to provide accurate, scientifically credible, and current taxonomic data that meet the needs of the itis partners and the. Documenting and following standard methods and procedures is critical to maintaining uptime. The uptime institute has released the latest update of the tier standard. It displays the number of years, months, weeks, days and minutes since your last boot. May 08, 2014 uptime requirements must be determined by the needs of the business. Uptime institute professional services is the only firm licensed to rate and certify designs, constructed facilities, and ongoing operations against the uptime institutes tier classification system and operational sustainability criteria. Uptime infrastructure monitor allows users to easily set slas, monitor their progress and performance trends, and communicate the results to management for compliance and reporting purposes.

Feb 28, 2014 if you look over a 365 day period aka a year. As we wrote in the essence of uptime, the standard for network uptime is. Uptime is a measure of system reliability, expressed as the percentage of time a machine. Software documentation is written text or illustration that accompanies computer software or is embedded in the source code. Uptime requirements must be determined by the needs of the business.

For example, if your computer has been running for around 5 days uptime would display 5 days, 19 hours, 42 minutes, 16 seconds. The uptime data center tier standards are a standardized methodology used to determine availability in a facility. This agreement does not grant you any ownership interest in or to the software or the documentation but only a limited right of use that is revocable in accordance with the terms of this agreement. Planning your installation uptime infrastructure monitor 7. Any client omissions or deviations from these requirements. Documentation standards in a software project are important because documents are the only tangible way of representing the software and the software process. Before obtaining a license key, or using uptime infrastructure monitor, please.

In its first 100 years, api has developed more than 700 standards to enhance operational safety, environmental protection. The documentation either explains how the software operates or how. The uptime api provides developers with a highlevel overview of the various types of application areasendpoints that are supported. Uptime infrastructure monitor documentation home uptime. The uptime solutions triaxial wireless monitoring sensor is a great vibration monitoring tool to have in your pdm tool box. Microsoft exchange and microsoft outlook standards. It shows the time or percentage the service is up and operational. Documentation is an important part of software engineering.

Several implementations with the same functionality are provided. What is uptime institutes data center tier standards. Intelligent it sla monitoring and alerting proactively sends alerts when it is trending to miss an sla target, long before the sla report is due. Uptime harvest allows operators of technical fleets such as vehicles, wind turbines, photovoltaic or hydro power plants to maintain a view of the current and past states of their equipment. Tier certification correlates infrastructure availability to topology. Service availability monitoring appdynamics documentation. Here youll find a list of our management system standards categorized by sector. Tier classifications define site infrastructure performance. The cold, hard facts about uptime 365 data centers.

Ieee systems and software engineering software life cycle processes. Windows server 2008 r2 standard and enterprise, warning. Documentation for older versions getting started guide whether youre evaluating uptime infrastructure monitor, or have just received your full license, this guide walks you through some fundamental setup. Audience the microsoft exchange and microsoft outlook standards documentation is intended for use in conjunction with publicly available standard specifications and network. Continuous processing system suppliers like stratus technologies state that their. Im not sure why you want to know averages from the. The uptime meter sm measures the total availability of stratus faulttolerant server systems worldwide. Synopsis top uptime options description top uptime gives a one line display of the following.

We help our clients in a variety of ways, to improve operational performance, obtain optimal efficiency, build robust industrial networks, and ultimately raise. You can only upgrade directly to uptime infrastructure monitor 7. Tier classifications define site infrastructure performance widely accepted within the uninterruptible industry, the uptime institutes tier performance standards are an objective basis for comparing the. Facility ratings are based on availability classes, from 1 to 4. The standards are comprised of a fourtiered scale, with tier. Our api has a rest compliant interface to ensure optimal ease of integration and common web api standards. Tier certification of design documents is based on a rigorous set of criteria covering mechanical, electrical, structural, and site elements, as defined in tier standard. Tier classifications define site infrastructure performance widely accepted within the uninterruptible industry, the uptime institutes tier performance standards are an objective basis for comparing the capabilities of a particular design topology against others or to compare groups of sites. Nasa software documentation standard software engineering. Uptime automation builds the control systems that drive the industrialized world. Response validators are rules you configure that are used to evaluate. If we look at clustered industry standard systems, the range typically falls between 99.

Uptime harvest allows operators of technical fleets such as vehicles. Microsoft exchange and microsoft outlook standards documentation. Uptime software has been trying to change that with a product that can be installed and useful within an hour. Uptime simplifies system and server monitoring network world.

Netcrunch 10 is a smart, agentless network monitoring and management software system that is capable of monitoring every device in a network. Our standards are designed to assist industry professionals improve the efficiency and costeffectiveness of their operations, comply with legislative and regulatory requirements, safeguard health, and protect the environment. Jan 06, 2016 an international series of data center standards in continuous development is the en 50600 series. Ieee standard for information technologysystems design software design descriptions. Uptime harvest is a generic softwareasaservice solution for gathering, visualisation and reporting of operational fleet data. Uptime is a small free utility that shows you how long windows has been running. Uptime infrastructure monitor software license agreement. Complete visibility and control over the performance, availability, and capacity of the it environment, along with the deep reporting it needs.

Achieving a tier rating signals to investors, customers, and the marketplace, that your facility meets the highest standards for infrastructure topology functionality and capacity as demonstrated on the design documents. Jun, 2016 the microsoft exchange and microsoft outlook standards documentation describes how exchange and outlook support industry messaging standards and requests for comments rfcs documents about icalendar, internet message access protocol version 4 imap4, and post office protocol version 3 pop3. Agentcmd redirect log info to logfile rather then standard out. But no matter how many functions we move to software, there will always be physical. Api was formed in 1919 as a standards setting organization and is the global leader in convening subject matter experts across segments to establish, maintain, and distribute consensus standards for the oil and gas industry. Systems and software engineering requirements for managers of information for users of systems, software, and services. Demystifying uptime institutes complex tierrating system.

The documentation either explains how the software operates or how to use it, and may mean different things to people in different roles. This standard is limited to documentation format and content requirements. Uptime prove is a project management software developed for a reliability centered product development process. Uptime institute journal is our industry blog, collecting commentary and insights from our global consultants, partners and network of clients worldwide. Customer support is available to licensed and demonstration users.

Online help keyboard shortcuts feed builder whats new. Data center tier rating breakdown tier 1, 2, 3, 4 cla. The uptime institute uses a somewhat mysterious fourtier ranking system as a benchmark for determining the reliability of a data center. Uptime infrastructure monitor software license agreement idera. Introduction this paper provides an overview of the reasons for software documentation types of software documentation ways to implement software documentation processes and good ideas by. We calculate the actual system availability uptime and downtime of every customers servers every day and publish it here. Uptime institute professional services is the only firm licensed to rate and certify designs, constructed facilities, and ongoing operations against the uptime institutes tier classification system and. Documentation for older versions getting started guide whether youre evaluating uptime infrastructure monitor, or have just received your full license, this guide walks you through some fundamental setup steps, and introduces you to some of uptime s key features. An international series of data center standards in continuous development is the en 50600 series. The uptime institute uses a somewhat mysterious fourtier ranking system as a benchmark for. The service monitor maintains a rolling buffer of evaluated responses. Best practices on reducing errors during downtime february 29, 2016 joseph h schneider, md, mba senior vp and chief health information officer indiana university health clinical assistant professor. We in it have uptime requirements wed like to meet, but if the business only requires that the erp system be back up and running within 2 hours in the event of an outage, that is how you need to design your infrastructure in.

Change the default service monitors ping or uptime. Uptime institute journal executive, operations, design. They record the ideas and thoughts of the engineers. Our standards are designed to assist industry professionals improve the efficiency and costeffectiveness of their operations, comply. The tiered system, developed by the uptime institute, offers companies a way to measure return on investment roi and performance. Since 1924, the american petroleum institute has been a cornerstone in establishing and maintaining standards for the worldwide oil and natural gas industry. Standardised documents have a consistent appearance, structure and quality, and should therefore be easier to read and understand.